Sports Therapy Organisation (STO) Membership Terms and Conditions

1. Membership is open to therapists who hold a qualification which is recognised by the STO.  We reserve the right to change this requirement at any time, without notice.  Should this requirement change during your membership, you will remain a member until your membership renewal date.

2. In all cases, full members must hold qualifications that meet minimum standards of training, up-to-date insurance and a first aid qualification.

3. If you do not have current insurance, you will need to obtain this within 10 days of membership acceptance.

4. We do not accept qualifications that are completed purely by distance learning for practitioner level membership. We reserve the right to refuse any application.

5. Gold Membership.  You can pay either the full amount, or the set amount for a set period of 3 months. Our memberships are annual, starting from the date of payment. If you decide to pay in instalments, just keep in mind that you are contracted to pay the full amount over the course of 3 months.  Failure to make payment will result in the balance full balance being requested within 7 days.  Failure to pay all the instalments will result in removal from membership with no refund of any payments made, and you will not be accepted back into membership.  Outstanding membership fees will then be claimed through legal means.

6. Platinum Membership.  You can pay either the full amount, or the set amount for a set period of 4 months. Our memberships are annual, starting from the date of payment. If you decide to pay in instalments, just keep in mind that you are contracted to pay the full amount over the course of 4 months.  Failure to make payment will result in the balance full balance being requested within 7 days.  Failure to pay all the instalments will result in removal from membership with no refund of any payments made, and you will not be accepted back into membership.  Outstanding membership fees will then be claimed through legal means.

7. If you do not send us the correct information (certificates and insurance) within 10 business days of applying, we will cancel your application and you will not be eligible for a refund.

8. Once you have received your membership certificate or accessed the members only page, refunds are not possible.  It is your responsibility to ensure that if you do not want to automatically renew your membership, you chose this option on your profile when you first apply.  The same applies to any payment method you use.  STO are not responsible for overpayments as we have no access to your financial accounts.   Any overpayments requiring a refund will result in a 30% admin fee being applied.  If you are paying by instalments, we are not responsible for you cancelling your payments.  If you fail to cancel your payments when the balance has been paid, we reserve the right to charge a 30% admin fee for any refunds that may become due.  Please ensure you cancel your payments when necessary and if you decide not to renew your membership.

9. All members must abide by the STO Code of Conduct and any other Code of Conduct that we adopt.  Any members failing to abide by the Codes, will be sanctioned.   Sanctions can range from membership suspension or removal.  In all cases, refunds of membership fees will not be given.

10. It is necessary for STO to contact our members as part of our terms of business.  All members must opt-in to receiving contact from STO.  Shall a member decide to opt-out of contact, membership shall cease with no refund of any fees paid.

11. Any member that has accessed the STO Balens Block Insurance scheme is reminded that cover is only valid with current membership.  Should any member not renew their membership, stop paying for membership, or cancel membership, we will contact Balens to inform them of this under terms of the agreement.  

13. It is the responsibility of each member to renew or cancel their membership on time.

14. It is the responsibility of each member to check whether their automated payments are activated and card details are up to date.

15. If your membership lapses but you still wish to remain a member of the STO, you will be given 96 hours to complete the payment, or if you are having any difficulties, contact us at info@sportstherapyorganisation.net. After that time your membership will be automatically cancelled and you will be ask to reapply online as a new member and provide the copies of your core qualifications, first aid certificate and liability insurance.

16. By submitting your application you agree to bound by all the above terms and conditions. 

 

The terms and conditions were revised and updated on the 14th of June 2022 and are effective for all applications and renewals on or after that date.